Ability to add a document/media on work order (Web dashboard)
Step 1 - Navigate to work order details page
Step 2 -
Click on ‘Upload attachments’ button
Drag/drop or click to upload the document
Once document is uploaded, click on close.
Step 2 - Ability to view documents uploaded on a work order or work order item.
Navigate to attachments section on any work order details page.
Note -
Work order number is associated with the document that is attached to overall work order
Either defect number or Service task number is associated with the work order item.
Step 3 - Filter the documents on work order details page
Navigate to attachment section on work order details
Here you will see a drop down next to ‘Upload attachment’ section which will default to ‘All attachment’
You will be able to filter documents for overall work order or a particular work order item such as a defect or a service task from here.
Ability to add an attachment on work order (Mobile Apps)
Note - You need to have following user role to be able to upload attachment on work orders
Admin
Manager
Team Manager
Step 1 - Navigate to work order details page on Android/iOS app
Android | iOS |
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Step 2 -
Click on ‘Upload attachments’ button
Android | iOS |
 
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Once document is uploaded, click on close.
Android | iOS |
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Step 3 - Ability to view documents uploaded on a work order or work order item.
Navigate to attachments section on any work order details page and navigate to the attachment section.
Android | iOS |
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Note -
Users are able to add attachments to work orders while creating/editing work orders the same way as web browser.