Time Tracking lets your mechanics/technician start and stop a timer directly on a work order — on web and on the mobile app — so you capture exactly how long each job takes. That time automatically converts to a labor cost and flows into the work order's cost summary.
What you can do:
Clock in and out of a work order, or a specific line item / service task
See every active timer in real time on the Labor In Progress dashboard widget
Add or edit time entries manually, with a full audit trail
Hide hourly rates and costs from mechanics while still calculating cost
Run five labor reports, with CSV export and scheduled email delivery
Track labor sits in the Items section header on the work order detail page
While a timer runs, a green Clocked in bar stays at the top of the app with a Stop labor button
Access: Time Tracking is part of the Shop Ops add-on, which requires a Pro subscription as a base. If you don’t see Track labor on your work orders, talk to your Customer Success Manager about adding Shop Ops.