To clock in:
Open the work order and go to the Items section.
Click Track labor in the Items header and choose General labor, or pick a specific item.
The Track labor dropdown in the Items section header
Check the details in the Start labor window — what you’re tracking, the technician, and the hourly rate — then click Start labor.
The Start labor window confirms what’s being tracked, the technician, and the hourly rate
The timer starts. A green Clocked in bar appears at the top of the app showing the work order, what you’re tracking, and elapsed time — so you can keep working and navigating. A matching timer also shows in the Items header.
The green Clocked in bar persists across the app while your timer runs
To clock out:
Click Stop labor in the green bar at the top, or Stop in the Items header.
Review the Stop labor window — clock-in time, total labor, and hourly rate — then enter a Description of the work. A description is required.
The Stop labor window — clock in, labor duration and hourly rate, with a required Description
Click Stop labor. The entry is added to the work order and the labor cost updates.
Good to know: the hourly rate shown is locked in at clock-in, so later rate changes never rewrite this entry. Tracked labor entries also appear on the work order PDF once the work order is Completed.