Our Maintain plan includes core features that help fleet managers and mechanics manage, track and correct current defects and prepare for scheduled fleet maintenance. By subscribing to Maintain, you unlock features that the standard plan does not include. The four additional features are:
Service Tasks are the foundation in scheduling preventative maintenance. Service Tasks are the individual items that are used to make up a Service Program. Here, you will create any and all routine maintenance tasks that need to be completed on your assets. An example of a Service Task would be an oil change or tire rotation.
Service Programs are comprised of Service Tasks set at routine intervals. Here, you will select an individual or group of Service Tasks to be scheduled on an individual or group of assets at a specific frequency. An example of a Service Program would be to perform an oil change every 3 months or 6000 miles (whichever comes first) on all assets. *Service Programs can be configured to be recurring or a one-time service and can be triggered based off miles, hours, days, or whichever comes first.
Service Schedule is a list of all services due, based off your Service Programs. Once an asset has triggered a Service Task needs to be completed (as dictated by the Service Program), it will auto-populate onto your Service Schedule page. Once your Tasks and Programs are initially configured, you will most likely visit the Schedule page most often. This Service Schedule can help your fleet stay up to date on recommended preventive maintenance and compliant measures.
You can either complete Service Schedule tasks one-by-one and mark each one as completed as you go. Or you can turn them into a Work Order which gives you the ability to group multiple services in a single work order and mark the entire group of work complete.
Work Orders are used to track the completion of service needed on your fleet. Work Orders can be created based off Service Schedules, created off items failed on vehicle inspections, or created from scratch. Work Orders detail each line item needed to repair a vehicle and can track costs associated to labor and parts. When Work Orders are created, commented upon, or marked as completed, the Driver who submitted the defect will also be kept in the loop via notifications sent to their mobile app.