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Change the Status of a Defect

This article focuses on marking a defect as ‘New’, ‘In progress’, ‘no correction needed’ or ‘Corrected’

Updated over 2 weeks ago

Step 1:

Select the 'Maintenance' module > select 'Defects'

Step 2:

Click on the defect ID of the defect you’d like to update

Step 3:

Mark the Defect as 'In Progress' , ‘ No correction needed’ or 'Corrected'. If you'd like to reset the status, change the status to 'New'.

When a Defect is marked as 'New' , 'In Progress' or ‘no correction needed’, you are able to create a Work Order to Whip Around (only for Maintain subscription). Once a status has been changed on a Defect, all Users in your Whip Around platform will be able to see the new status.

Optional: mark an Asset as 'Out of Service' while you correct any Defects.

Bulk Updating Statuses

To quickly change that status on a group of Defects, you can use the bulk action tool. Select which Defects you want to update and then select ‘ Update status’ option from the top of the defect list

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