Select the Maintenance tab > Defects.
Select the arrow icon on the Defect you'd like to update.
Mark the Defect as 'In Progress' or 'Complete'. If you'd like to reset the status, change the status to 'New'.
When a Defect is marked as 'New' or 'In Progress', you are able to create a Work Order in Whip Around (if your subscription includes Maintain). Once a status has been changed on a Defect, all Users in your Whip Around platform will be able to see the new status.
*Option: mark an Asset as 'Out of Service' while you correct any Defects.
Bulk Updating Statuses
To quickly change that status on a group of Defects, you can use the bulk action tool. Select which Defects you want to update and then select 'Mark As' on the top right corner.