Whip Around

Defects Overview

The Whip Around Defects module enables you to manage and action the faults flagged by your drivers in the field.

This article provides an overview of how to navigate and…

Navigating Your List Of Defects

This document focuses on the ability to assign a defect to a mechanic, vendor or third party.

Assigning a Defect

This article focuses on marking a defect as ‘New’, ‘In progress’, ‘no correction needed’ or ‘Corrected’

Change the Status of a Defect

How to assign priority levels to incoming defects and mark a vehicle as 'Out of Service'

Prioritize a Defect

This article explains how to export defects from Whip Around. You can export all defects, defects in a specific status, or individual selected defects. Export files are available in CSV…

Exporting Defects

This article focuses on how to bulk update the status of the defects

Bulk status update of the defects

FAQs for defects

This article provides an overview of how to create a manual defect from Whip Around web dashboard

Create a new defect from web dashboard

This article provides an overview of how to navigate and use the defect details page in Whip Around.

Navigating the Defects Details Page

This article explains how to set up and manage custom fields for defects in Whip Around.

Custom Fields for Defects

Everything you need to know about the defects module

Defects

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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