The Motive and Whip Around integration syncs VIN, license plate, make, model, year, asset name, odometer readings, engine hours, DTC faults, and defects.
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Before proceeding check that the assets to be integrated have the correct asset name and VIN in each system (if linking existing assets) or are currently saved as you want them to appear in the Whip Around system in Motive (if you are importing new assets, as Motive is the system of record.)
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During the integration setup, Whip Around uses either the Vehicle Identification Number (VIN) or the asset name to automatically link asset profiles and sync data between Motive and Whip Around. To ensure a smooth integration, it's essential that the asset names and VINs are accurate and consistent across both systems whenever possible.

Note: Motive distinguishes between 'vehicles' and trailers/machinery (which are referred to as 'assets' in their system). Previously, only vehicles from Motive could be synced into Whip Around, and in Whip Around the 'vehicles' are referred to as 'assets'. The latest update to the integration enables both vehicles and trailers/machinery to be synced into Whip Around, and all are classified as assets in Whip Around. This is why an asset name is used to sync the asset profiles where a VIN is unavailable.
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Ensure you have both a Motive and Whip Around Admin account. These do not need to use the same email address. Log into both systems.
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​• Optional: To access some features and leverage the full potential of the integration, you'll need to have a Whip Around Pro subscription plan.

​Pro Plan Functionality
>> Automatically trigger mileage reports and maintenance schedules
>> Provide your internal mechanics or external vendors with a single work order that lists engine faults from KeepTruckin, DVIR defects, and services to track

maintenance history and costs.
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Step 1 - Connect to Motive
Navigate to your user profile, click the dropdown menu, and select 'Integrations'.

Scroll through our available integrations until you find 'Motive', and click
'Activate'.

You'll be directed to Motive to log in. If you've already logged in to your Motive account, clicking activate will instantly connect your accounts, and the Motive/Whip Around Integration page will load with lists of the available assets, ready for you to sync.
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​Step 2 - Link your assets/vehicles
In order for information to be synced between Motive and Whip Around, you will need to either:

a) Link Motive vehicle with an existing Whip Around asset

b) Import a NEW Motive vehicle without attaching it to an existing Whip Around asset.

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a) Link Motive vehicle/trailer/machinery with an existing Whip Around asset

Our system will always attempt to do a match with the Motive asset by name or VIN. If there's a Whip Around asset with the same name or VIN as the Motive asset, the system suggests that the 2 assets be linked together. When the two assets are linked, it will replace the data that’s currently in the Whip Around asset, with the one that is in Motive. In other words, it will overwrite the name, make, model, VIN, and mileage/engine hours with the information from Motive. It will not overwrite the existing inspection, defects, and service program records for that vehicle.
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Although the system suggests the 2 assets to be linked together, it is possible for another vehicle to be selected instead. Simply clear the match, and click on the search button to bring up a list of available Whip Around assets to be linked.
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>> Use the dropdown to toggle between vehicles or assets that you'd like to link.

Link individual assets by selecting the 'Import & link'.
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>> Import all assets in one go. This will import every single asset from Motive.

>> Select a couple of assets, or check the select all checkbox and click import selected. The select all checkbox will only import assets that they see on the page (Ex: if you have 100 assets, and only 50 are loaded on the page, it will only select and import the 50).

Link Motive asset without specifying an existing Whip Around asset

It is also possible to import a Motive asset without specifying an associated Whip Around asset. When this happens, it creates a brand new Whip Around asset containing the exact same details as the Motive asset.

NOTE - please note that adding brand new assets to your Whip Around account may impact your monthly subscription cost. Please contact Whip Around Technical Support at 844-537-2100 for integration assistance.
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Once linked, information will flow through (odometer, faults, etc) from Motive.
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NOTE - We do not import historical data. After integrating for the first time the assets will not display previous location, odometer, or fault readings. These will sync only after they are triggered by a new movement, fault, etc.
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​Unlinking an asset
Select the 'Linked' text tab and click 'unlink' on the assets you want to unlink. Once the modal pops up, select 'Update'.

​Step 3 - Configure your forms to send alerts

Now that you've linked your assets defects and mileage information will flow through to Whip Around to be managed within our workflows.

The last step is configuring your existing DVIR forms to alert you when a vehicle is moving without an inspection.

Simply edit your DVIR form(s) and click the checkbox as shown below:

Once the integration is enabled, you'll see a 'GPS notification' section appear under your profile in the 'Notification settings' tab. Select both of those options to finalize the setup.