There are two ways to access and use Whip Around in your daily workflow:
The web app is accessed through the browser of a laptop or desktop.
The mobile app through a smart device.
Audience | Fleet Managers, Fleet Admins, Mechanics |
Applies to | Web Platform |
Plans | Free Trial, Basic, Standard (Inspect), Pro (Maintain) |
Admins, Managers, and Mechanics use the web browser version to manage comprehensive fleet maintenance and use the mobile app when they're on the go.
Drivers use the mobile app to submit inspections and maintenance information.
In this article
1. Access Whip Around with Web Browser
Whip Around on Laptop/Desktop
You'll need an internet connection and a supported web browser to log into Whip Around.
Check you have the latest version of one of these browsers. The easiest way to do this is to select the link below and choose to download the latest version or update the version you have installed already.
Next, ensure cookies and JavaScript are enabled in your browser so that nothing is interfering with the capabilities of the Whip Around Platform. For example, Disabled cookies in the browser could stop you from receiving the notifications Whip Around sends you in the platform.
2. Refresh your cookies and cache of your web browser
This step is not mandatory, but it does decrease troubleshooting time should this be the culprit of Whip Around not working seamlessly. Open your updated or newly downloaded web browser, and close any files or web pages you have open. Then clear your cache and cookies. Once you've completed this process, restart your browser and log in to Whip Around.
When should I clear my cookies and cache?
To keep your browser working efficiently for all the programs you use and Whip Around, it's best to clear your cache and cookies regularly.
Other times to clear your cache and cookies:
• If you're having trouble logging into Whip Around
• If pages in Whip Around are running slowly or if buttons or links aren't working
• If Whip Around isn't showing the latest information after you've saved or refreshed the page
• If you get an Error 500 message while using Whip Around
Google Chrome
If you have a PC, hold Ctrl + Shift + Delete on your keyboard.
If you have a Mac, hold Command + Shift + Delete on your keyboard.
Set 'Obliterate the following items from' to the beginning of time.
Select the checkbox next to Cookies and other site and plug-in data.
Select the checkbox next to Cached images and files.
Select Clear browsing data.
Internet Explorer
Hold Ctrl + Shift + Delete on the keyboard.
Select to clear the Preserve Favorites website data checkbox.
Select the checkbox next to Temporary Internet files and website files.
Select the checkbox next to Cookies and website data.
Select Delete.
Microsoft Edge
Hold Ctrl + Shift + Delete on the keyboard.
Select the checkbox next to Cookies and saved website data.
Select the checkbox next to Cached data and files.
Select Clear.
Mozilla Firefox
If you have a PC, hold Control + Shift + Delete on your keyboard.
If you have a Mac, hold Command + Shift + Delete on your keyboard.
Set Time range to clear to Everything.
Select the checkbox next to Cookies.
Select the checkbox next to Cache.
Select the checkbox next to Active Logins.
Select Clear Now.
Safari
Select Safari in the upper left corner of the screen.
Select Preferences.
Select Privacy.
Select Remove all Website Data.
Select Remove Now.
Note: There are other browser options like Brave, Duck Duck Go, etc. which will also run Whip Around. However, at times there may be some operating challenges that can be out of our control. So, it's better for you to use the suggested list of browsers above.
3. Whip Around on a Smart Device
Same as above, you'll need an internet connection on your smart/mobile device to log in to Whip Around using the web browser version.
You'll get the best results with the latest version of:
Access Whip Around through the mobile app
Download the Whip Around app on the Google Play Store for Android or the App Store for iOS devices.
There are many ways to log in to Whip Around on the mobile app:
If you need more assistance, reach out to one of our helpful Technical Support Specialists via the chat at the bottom right of this screen.
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