FAQs

Answers to your frequently asked questions

34 articles

Wallet FAQs

Answers to questions about Whip Around's Driver Wallet & Fleet Manager Wallet for document storage, management and access.
Updated over a week ago

When will the notification trigger to let me know vehicles are moving without an inspection?

Updated over a week ago

How much data does the Whip Around app use?

Downloading and using the app data usage
Updated over a week ago

Wallet Free Trial Period FAQs

Find out everything you want to know about the Free Trial period for Whip Around's document storage Wallets.
Updated over a week ago

How can I bulk export inspection reports to PDF

Bulk Exporting and Printing Inspection Reports in PDF
Updated over a week ago

The Magic link is not working when I log in to the mobile app

Alternative ways to login to the mobile app
Updated over a week ago

How long do the inspection records stay in the system?

Updated over a week ago

How do I make a card not required?

Making customized forms
Updated over a week ago

How often is mileage and engine hours data synced with Geotab?

Whip Around syncs with Geotab every hour
Updated over a week ago

How do I change miles to kms?

Change your company settings from miles to kilometers
Updated over a week ago

What features are included in 'Maintain'?

An overview of the features and capabilities included when you subscribe to Maintain.
Updated over a week ago

Can I upload invoices or receipts to a work order?

Whip Around gives you the ability to upload photos of receipts, quotes and invoices to a work order.
Updated over a week ago

How Do I Reset My Drivers' App Password?

How to reset a Driver password on the mobile app
Updated over a week ago

How do I give Drivers access to all Assets on the Mobile App?

How to configure your settings to allow Drivers access to all Assets by default
Updated over a week ago

How do I give a Driver access to Assets outside of their Team

Drivers can be assigned via Teams and Directly to Assets
Updated over a week ago

Do you support other languages?

How Whip Around supports multiple languages
Updated over a week ago

How many items can I have on one Inspection Card?

Updated over a week ago

How Do I Change My Time Zone?

Updating your time zone on the dashboard
Updated over a week ago

How do I bulk update asset information?

Bulk upload to add or overwrite asset information
Updated over a week ago

My Password Doesn't Work. How Do I Login To The Dashboard?

Resetting your dashboard password from the login page.
Updated over a week ago

Can I Set Up Notifications or Reminders For Other Managers?

Updated over a week ago

How Many Drivers Can I Add?

You can add unlimited drivers and users to Whip Around
Updated over a week ago

Is The App Available On iOS (Apple) & Android (Google)

iOS and Android mobile apps
Updated over a week ago

How Long Does It Take To Get Setup?

Onboarding your business
Updated over a week ago

Does the Mobile App Work When There is No Data Connection?

Can Drivers use the app offline?
Updated over a week ago

Is There A Way To Download Copies Of Previous Inspections?

Exporting inspection reports
Updated over a week ago

How Many Forms Can I Create?

With a paid account you can create unlimited number of forms.
Updated over a week ago

What Happens if I Delete a Driver, Asset, or Form?

Deleting drivers, assets, and forms
Updated over a week ago

Do I Need To Add Both My Trucks & Trailers?

Adding trucks and trailers
Updated over a week ago

Can Whip Around Support Multiple Branches & Divisions?

Help with teams module
Updated over a week ago

Where Is The Data Stored?

Where does Whip Around keep the data?
Updated over a week ago

How Many Users Can I Add to the Dashboard?

How many admins, managers, or mechanics can I add?
Updated over a week ago

Can Inspections Be Conducted Without Cell Phone Coverage?

Caching on the apps
Updated over a week ago

How Do I Update To The Latest Version Of The App?

How to update your app
Updated over a week ago