FAQs
Answers to your frequently asked questions
34 articles
Wallet FAQs
Answers to questions about Whip Around's Driver Wallet & Fleet Manager Wallet for document storage, management and access. Updated over a week ago
When will the notification trigger to let me know vehicles are moving without an inspection?
Updated over a week ago
How much data does the Whip Around app use?
Downloading and using the app data usage Updated over a week ago
Wallet Free Trial Period FAQs
Find out everything you want to know about the Free Trial period for Whip Around's document storage Wallets. Updated over a week ago
How can I bulk export inspection reports to PDF
Bulk Exporting and Printing Inspection Reports in PDF Updated over a week ago
The Magic link is not working when I log in to the mobile app
Alternative ways to login to the mobile app Updated over a week ago
How long do the inspection records stay in the system?
Updated over a week ago
How do I make a card not required?
Making customized forms Updated over a week ago
How often is mileage and engine hours data synced with Geotab?
Whip Around syncs with Geotab every hour Updated over a week ago
How do I change miles to kms?
Change your company settings from miles to kilometers Updated over a week ago
What features are included in 'Maintain'?
An overview of the features and capabilities included when you subscribe to Maintain. Updated over a week ago
Can I upload invoices or receipts to a work order?
Whip Around gives you the ability to upload photos of receipts, quotes and invoices to a work order. Updated over a week ago
How Do I Reset My Drivers' App Password?
How to reset a Driver password on the mobile app Updated over a week ago
How do I give Drivers access to all Assets on the Mobile App?
How to configure your settings to allow Drivers access to all Assets by default Updated over a week ago
How do I give a Driver access to Assets outside of their Team
Drivers can be assigned via Teams and Directly to Assets Updated over a week ago
Do you support other languages?
How Whip Around supports multiple languages Updated over a week ago
How many items can I have on one Inspection Card?
Updated over a week ago
How Do I Change My Time Zone?
Updating your time zone on the dashboard Updated over a week ago
How do I bulk update asset information?
Bulk upload to add or overwrite asset information Updated over a week ago
My Password Doesn't Work. How Do I Login To The Dashboard?
Resetting your dashboard password from the login page. Updated over a week ago
Can I Set Up Notifications or Reminders For Other Managers?
Updated over a week ago
How Many Drivers Can I Add?
You can add unlimited drivers and users to Whip Around Updated over a week ago
Is The App Available On iOS (Apple) & Android (Google)
iOS and Android mobile apps Updated over a week ago
How Long Does It Take To Get Setup?
Onboarding your business Updated over a week ago
Does the Mobile App Work When There is No Data Connection?
Can Drivers use the app offline? Updated over a week ago
Is There A Way To Download Copies Of Previous Inspections?
Exporting inspection reports Updated over a week ago
How Many Forms Can I Create?
With a paid account you can create unlimited number of forms. Updated over a week ago
What Happens if I Delete a Driver, Asset, or Form?
Deleting drivers, assets, and forms Updated over a week ago
Do I Need To Add Both My Trucks & Trailers?
Adding trucks and trailers Updated over a week ago
Can Whip Around Support Multiple Branches & Divisions?
Help with teams module Updated over a week ago
Where Is The Data Stored?
Where does Whip Around keep the data? Updated over a week ago
How Many Users Can I Add to the Dashboard?
How many admins, managers, or mechanics can I add? Updated over a week ago
Can Inspections Be Conducted Without Cell Phone Coverage?
Caching on the apps Updated over a week ago
How Do I Update To The Latest Version Of The App?
How to update your app Updated over a week ago